Terms of service
### Overview
This website is operated by Antalia Inc., trading as Antalia Wholesale.
Throughout the site, the terms "we", "us" and "our" refer to Antalia
Wholesale. By visiting our site and/or purchasing from us, you engage in our
Service and agree to be bound by these Terms of Service.
### Products and availability
We are an authorized Canadian distributor of the Barry Callebaut Group. All
products are supplied in original sealed manufacturer packaging. We do not
repack.
Product images are representative. Manufacturer packaging, recipes and
specifications may change without notice. Where a manufacturer alters a
product, we supply the current version.
All products are subject to availability. We reserve the right to limit
quantities or discontinue any product at any time.
### Pricing
All prices are in Canadian dollars and exclude applicable taxes unless stated
otherwise. Prices are subject to change without notice. Case pricing is
applied automatically at checkout where the qualifying quantity is met.
We reserve the right to refuse or cancel any order where a price or product
description has been listed in error. If an order is cancelled for this
reason, we will notify you and refund any amount charged.
### Orders and acceptance
Placing an order constitutes an offer to purchase. We accept your offer when
we confirm the order has been fulfilled or made ready for collection.
We may refuse or limit orders that appear to be placed by resellers or
distributors without an agreed trade account, or that we reasonably believe
to be fraudulent.
### Trade accounts
Wholesale and volume pricing is available on application and subject to
approval. Where a trade account agreement exists, the terms of that agreement
take precedence over these Terms of Service in the event of conflict.
### Shipping, risk and title
Risk of loss passes to you on delivery by the carrier, or on collection from
our Concord facility.
Chocolate is temperature sensitive. Our Shipping Policy sets out how we handle
warm weather shipping and what we can and cannot guarantee. Please read it
before ordering between May and September.
### Food safety and returns
Opened food product cannot be returned. This is a food safety requirement.
Our Refund Policy sets out what we accept and the timeframes involved.
### Storage and use
You are responsible for storing product correctly on receipt — sealed,
12–20 °C, dry, away from light and strong odours. We are not liable for
deterioration caused by storage conditions after delivery or collection.
Technical guidance published on this site, including tempering temperatures
and application recommendations, is provided in good faith as general
information. Results depend on equipment, environment and technique. It does
not constitute a warranty of outcome.
### Allergens
Our products contain or may contain milk, soya and nuts. Manufacturer allergen
declarations are printed on the original packaging and take precedence over
any information on this site. If you have a severe allergy, verify the
packaging before use.
### Accuracy of information
We make reasonable efforts to keep product specifications accurate, but we do
not warrant that all content on this site is current, complete or error free.
Manufacturer documentation is the authoritative source.
### Limitation of liability
To the extent permitted by law, our liability for any claim relating to a
product is limited to the purchase price of that product. We are not liable
for indirect or consequential loss, including loss of profit or production.
Nothing in these terms limits liability that cannot be limited under
applicable Canadian consumer protection law.
### Governing law
These Terms of Service are governed by the laws of the Province of Ontario
and the federal laws of Canada applicable therein.
### Changes
We may update these terms at any time. The version posted on this page at the
time you place an order applies to that order.
### Contact
Questions about these terms: order@antaliawholesale.com
Antalia Inc., 401–7250 Keele Street, Concord, Ontario L4K 1Z8, Canada